Course Frequently Asked Questions
Logging In
Please visit the Login page found under Courses in the main menu at the top. You can also click here.
On the login page, click on “Forgot Password” under the submit button. You will then be asked to enter your username OR your email used to register for the course. Please enter your information and click “Recover Account.”
Within 15 minutes, you will receive an email to change your password. If you do not get the email, please check your spam folder.
Sometimes this can occur when your browser’s cache needs to be cleared. Please clear your browser cache, and then try logging in again. For assistance on how to clear your cache, please select your browser below:
- Chrome
- Internet Explorer (select your version from the top links)
Yes, you can login to Kelley’s course from any device that has a web browser.
You must log into the course with the email address that you used to purchase it. If you attempt to login with any other email address, you will receive a login error.
Course Questions
You have unlimited, lifetime access to this course for as long as you like – across any and all devices you own.
There is a 10-day refund policy. Please contact support@kelleyrosano.com within that period with a request.
All email communication is sent to the email address you used to purchase the course. You will recieve a purchase receipt within a few minutes, and then course communications about lessons, workshops, etc. will commence within 24 hours. If you have not received any emails, please check your spam folder.
All live events are recorded, so you can always watch a replay inside the course.
In order for the progress bar to update and show progress, you must click “complete” at the bottom of each section.
Facebook Group
Kelley’s Facebook Group can be found here: https://www.facebook.com/groups/2180174342237488/
The Facebook group is only available to students that have paid for a Kelley Rosano course, including Wealthy Goddess, Wealthy Biz Goddess, and YouTube Insiders. We also do not allow company pages. The group is for people to connect, learn, and grow.
No, you do not need to join Facebook to take part in a course. However, we have built a wonderful community filled with enthusiastic entrepreneurs just like you. People gather there to ask questions, get channel feedback, and reach out to me for advice. Participation is not manditory, but it is a benefit of the course I hope you’ll take advantage of.
You can access a Live Training by going to the Facebook group page here. The video will appear when it has been started. If you do not see it immediately, try refreshing the screen or scrolling down. We have no control over where the video shows up on the page.
The Facebook group is a place where you can make new connections, and get advice and support. I am in the group regularly to answer questions. There are also many other entrepreneurs just like you that are building their businesses and YouTube channels. It’s a wonderful community filled with helpful information.
To be a part of the community, my request is that you be kind, be courteous, and build positive karma.
Resources
- Click here to view equipment for iPhones
- Click here to learn about editing videos on an iPhone
- Here are the best video stands for an iPhone
To learn about how to upload videos from your iPhone:
This resource has information on what size your banner art should be, along with some great tips for creating the artwork. Click here to view the page.
General Questions
I do not offer personal readings. I am focused on my YouTube channel and offering courses.
In general, I recommend starting with one channel. Here’s why:
- You never know which topic/hobby/business will take off on YouTube and which one may not work well. Try them all first in ONE channel and see what gets the most views, which videos you like doing the most, and which topic(s) you can sustain longterm.
- If you try them in one place, you may get cross-over viewers that search for one topic, but find the second in your channel and view that also.
- Often the topics are more related than you might first realize. This way you can do videos that combine both ideas into one without seeming out of place.
- You want to showcase ALL your talent to your viewers. If you silo it into different channels, you viewers may never find your second channel.
Once you’ve decided to use one channel, you can organize the different categories into individual playlists.